Do you ship and what will it cost me?

YES! We offer FREE SHIPPING in the lower 48 states nationwide! Our freight shipping includes a scheduled delivery appointment and lift gate for curbside delivery on all Backyard Hibachi Grills.

  • If you order accessories with any grill purchase, shipping is free.
  • Free ground shipping on accessories that total $100 or more.
  • Any Accessories purchases under $100, shipping cost will be calculated at checkout.

How long does it take to receive my Grill order?

All Grill orders are processed within 3-4 business days. (Excluding weekends and holidays) After receiving your order confirmation email, please allow 3-7 business days to receive your order. Once your order has shipped, you will be notified via email with a tracking number. If your shipping address has limited access or is not accessible to an 18-wheel delivery truck, please contact us so we can discuss your shipping options. Additional charges may apply in hard to access residential deliveries.

How long does it take to receive my Accessories order?

All Accessories orders are processed within 1-2 business days. (Excluding weekends and holidays) After receiving your order confirmation email, please allow 2-4 business days to receive your order. Once your order has shipped, you will be notified via email with a tracking number.

Can I pick up my order?

If your order is in stock and you live in our area you can pick up your order at any time during our business hours’ M-F, 8:00AM-3:30PM CST and Saturday 8:00AM-12:00PM CST. We are located at:

2802 Myers Road New Iberia,LA 70560

337.400.6606

Read Full Shipping Policy Here

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Free shipping for orders over $100

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